Work with Elemental

Join a small but passionate team dedicated to providing expert service and advice on rainscreen facades

Current Opportunities

Commercial & Technical Support Manager

We are a small import & distribution company supplying specialist Rainscreen and Sub-frame products into the construction industry, based in the Sandyford area.

Due to the growth of the business, we have an opportunity for a Commercial and Technical Support Manager to work closely with the Sales Team on Pricing Sales Opportunities, providing Aftersales Technical Support to Architects/Contractors as well as Managing the Purchasing/Drop-Shipping Delivery/Invoicing Process between Suppliers and Customers.

Key Requirements

Practical Experience

The ideal candidate with have the following background/experience:

  • Construction experience essential, ideally in Small to Medium Sized Business
  • Experience in Product Costing
  • Experience in sourcing procurement
  • Understanding of Logistics & Delivery to Site
  • Experience of managing people
  • Experience in the coordination of timely deliveries to site
  • Being proactive in dealing with customer technical issues, before, during and after installation of our products.

Personal Attributes

The candidate will also possess the following attributes:

  • Attention to detail and a high degree of accuracy.
  • Completer/Finisher
  • Have an Organised & Systematic way of working
  • They must be a team player especially as this is a small company
  • The role involves a lot of interaction with customers, suppliers and professionals and therefore necessitates the person has the following:
  • A very high standard of written and spoken English
  • Is comfortable dealing with people both in person and on the phone
  • Is calm and courteous under pressure
  • Has a pleasant and positive demeanour
  • Strong Customer Service Ethic
  • They must enjoy problem solving and be able to work comfortably on their own initiative
  • They must have a high degree of proficiency in MS Office (Word and Excel, specifically) and ideally have some experience operating Accounts/ERP and CRM Systems.
  • There will be a steep learning curve in the role so the candidate must be open to learning and be easily able to ask for help and guidance.
  • They must be interested in improving the business, as a whole, and be prepared to contribute to systems and process improvement.
  • They should be able to demonstrate a strong personal drive, interest in their work and be committed to their own learning and personal development.

Details of Role

Project Costing & Estimating

  • Work with the Sales Team to accurately prepare costings & estimates for project quotations.
  • Liaise with Suppliers/Manufacturers as appropriate.
  • Contribute technical information and product specification data and materials to the quotation process.

Aftersales Support

  • Deal with queries arising from Architects/Contractors in relation to the technical aspects of application and installation of products.

Project Management

  • Upon receipt of confirmed Sales Orders, commence the process of communicating with Suppliers and raising Purchase Orders
  • Liaise with Suppliers on delivery
  • Approve Supplier Invoices
  • Operate and maintaining the Sales & Purchase Processes within the Accounts/CRM/ERP System

Oversight of Staff Member dealing with:

Customer Liaison

  • Handle Customer Queries/Issues re: Outstanding Orders
  • Follow up on Delivery Dates/Supplier Issues & keep Customers appraised

Delivery Logistics:

  • Arrange carriers to collect & deliver
  • Ensure timely and secure deliveries to construction sites


  • Issue Sales Invoices

Debt Collection

  • Follow up on Cash Collection

A generous renumeration package depending on experience. If interested please send your CV and covering letter to

Call Elemental on +353 (0)1 293 8951

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